Frequently Asked Questions
General Questions
Q: What is Drikt? A: Drikt is a Web3 educational platform where you can learn, earn DKT tokens, and build a referral network.
Q: Is Drikt free? A: We offer a free plan with limited access. To unlock all features and earn commissions, upgrade to Basic, Pro, or Premium.
Q: When will DKT tokens be unlocked? A: DKT tokens will be unlocked in Q2 2026 when the platform launches.
Q: Can I transfer DKT tokens? A: No, DKT tokens are locked until the unlock date. They cannot be transferred or sold until then.
Payment Questions
Q: What payment methods do you accept? A: We accept bank transfers, crypto payments (USDC/USDT on Ethereum, Base, or TRON), and balance purchases.
Q: How long does payment approval take? A: Bank transfers are typically reviewed within 24-48 hours. Crypto payments are automatic once confirmed on the blockchain.
Q: Can I use my referral earnings to buy plans? A: Yes! If you have sufficient balance, you can purchase plans instantly using your earned balance.
Q: What if I send the wrong amount for crypto payment? A: If you send less, you can send the remaining amount to the same address before the invoice expires. If you send more, contact support.
Q: What if I send crypto to the wrong chain? A: Unfortunately, payments sent to the wrong chain cannot be recovered. Always double-check the chain before sending.
Referral Questions
Q: How do I get my referral link? A: Go to Dashboard → Referral Dashboard and copy your unique link.
Q: How many levels can I earn from? A: It depends on your plan:
- Free: 0 levels
- Basic: 3 levels (L1-L3)
- Pro: 4 levels (L1-L4)
- Premium: 5 levels (L1-L5)
Q: When do I get paid for referrals? A: Commissions are added to your balance automatically when someone in your network purchases or upgrades a plan.
Q: Can I see who referred me? A: Yes, you can see your referrer in your account settings.
Q: What if someone uses my referral link but doesn't buy a plan? A: You only earn commissions when someone purchases or upgrades a plan, not just for signing up.
Withdrawal Questions
Q: What's the minimum withdrawal amount? A: The minimum withdrawal is $10 USD for both bank and crypto withdrawals.
Q: How long do withdrawals take? A: Withdrawals are typically processed within 24-48 hours after admin approval.
Q: Are there fees for withdrawals? A: Bank withdrawals have no fees. Crypto withdrawals have fees:
- Base: $0
- TRON: $1.00
- Ethereum: $2.00
Q: Can I cancel a withdrawal request? A: Contact support if you need to cancel a pending withdrawal request.
Task Questions
Q: How do I complete tasks? A: Read the task description, complete the activity, and submit your proof (screenshot, link, etc.).
Q: How long does task review take? A: Task submissions are typically reviewed within 24-48 hours.
Q: Can I do the same task multiple times? A: It depends on the task. Some tasks are repeatable, others are one-time only.
Q: What if my task submission is rejected? A: You'll see admin notes explaining why. If the task allows retries, you can submit again.
Course Questions
Q: Which courses can I access? A: It depends on your plan:
- Free: Free-tier courses only
- Basic: Free + Basic courses
- Pro: Free + Basic + Pro courses
- Premium: All courses
Q: Can I download courses? A: Courses are streamed online and cannot be downloaded.
Q: Does my progress save? A: Yes, your progress is saved automatically as you watch.
Leaderboard Questions
Q: How often does the leaderboard reset? A: The leaderboard resets every 7 days (weekly).
Q: How are prizes awarded? A: Prizes are automatically added to your account at the end of each week.
Q: Can I see past leaderboards? A: Historical leaderboards are saved, but currently only visible to admins.
Technical Questions
Q: I forgot my password. How do I reset it? A: Go to the login page, click "Forgot Password?", enter your email, and follow the reset link.
Q: How do I change my email? A: Go to Settings → Update Email. You'll need to verify the new email address.
Q: Can I have multiple accounts? A: Each user should have only one account. Multiple accounts may violate our terms of service.
Q: What if I have a problem not covered here? A: Contact our support team through the platform or email support@drikt.com.
Need Help?
If you need assistance or have questions:
- Check this documentation - Most questions are answered here
- Use the AI Learning Assistant - Ask DriktAI for help
- Contact Support - Reach out to our support team
- Check your email - We send important notifications via email